Shipping Policy

Orders are delivered to addresses within Australia only. Standard delivery is included in product prices for eligible orders. At checkout, current supplier delivery availability and cost are verified for the customer postcode. My Home Story absorbs the first portion of any freight difference. An exceptional remote delivery surcharge may apply when the live supplier rate materially exceeds the amount already included, and it will always be shown before payment. If delivery cannot be verified or would exceed the configured surcharge limit, checkout will not proceed.